Terms & Conditions

TERMS AND CONDITIONS

Kelly & Alexander Consulting Group, LLC (K&A Consultants)
Tagline: Knowledge That Builds Financial Strength

Updated: 04/01/2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website, services, and programs provided by Kelly & Alexander Consulting Group, LLC (“Company,” “we,” “our,” or “us”).

By accessing this website or using our services, you agree to be bound by these Terms. If you do not agree, you should not use our website or services.

2. Nature of Services

Kelly & Alexander Consulting Group, LLC provides:

Financial education

Credit strategy consulting

Funding readiness guidance

Financial behavior and habit development

All services are educational and consultative in nature.

We do not operate as a credit repair organization and do not offer credit repair services.

3. Educational Purpose Only

All information, materials, and services are provided for educational purposes only.

We:

Explain how credit systems work

Help you understand your credit profile

Provide guidance on financial decision-making

Educate you on consumer rights and dispute processes

We do not:

Provide legal advice

Provide tax advice

Act on your behalf as a legal or financial representative

You are responsible for your own decisions and actions.

4. No Guarantees

We do not guarantee:

Credit score increases

Credit report changes or deletions

Loan or funding approvals

Any specific financial outcome

Results depend on individual financial behavior, creditor reporting, and external factors beyond our control.

5. Client Participation and Responsibility

By using our services, you agree:

You will provide accurate and truthful information

You will review your own credit reports

You will make final decisions regarding disputes or financial actions

You understand that results depend on your participation

We provide guidance. You take action.

6. Document Preparation and Educational Support

As part of our services, we may:

Review your credit reports with you

Help identify potentially inaccurate or outdated information

Provide educational guidance on dispute processes

Assist in preparing correspondence templates for your use

Help you understand responses from credit reporting agencies

All actions taken are initiated and approved by you.

We do not submit disputes on your behalf as a credit repair service.

7. Communication and Consulting Services

Services may be delivered through:

Phone consultations

Video calls

Messaging (SMS)

Webinars or digital sessions

All services are conducted during normal business hours unless otherwise stated.

8. Payment Terms

By purchasing services:

You agree to pay all fees outlined in your agreement

Payments are due as stated at checkout or in your service agreement

All sales are final unless otherwise stated in writing

We do not guarantee outcomes, therefore payments are for:

education, time, and consulting services only

Failure to complete payment may result in suspension of services.

9. Cancellation Policy

You may cancel your agreement within three (3) business days from the date of signing by providing written notice.

After this period:

Cancellation terms are governed by your service agreement

No refunds are guaranteed unless stated

10. Appointment Policy

By booking a consultation:

You agree to attend your scheduled session

You may reschedule using the provided link

Missed appointments may not be rescheduled

We reserve the right to reschedule when necessary.

11. Communication Consent (A2P COMPLIANT)

By submitting your information through our website, you consent to receive communications from Kelly & Alexander Consulting Group, LLC, including:

SMS (text messages)

Phone calls

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS at any time by replying STOP.
You may unsubscribe from email at any time.

Consent is not a condition of purchase.

SMS Communication Terms

By providing your phone number and opting in, you agree to receive SMS messages from K&A Consultants (Kelly & Alexander Consulting Group, LLC) related to your inquiry, appointments, and services. These messages are conversational and service-related, including appointment confirmations, reminders, and responses to inquiries.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP or contact us through the information provided on our website.

K&A Consultants is not responsible for delayed or undelivered messages.

By using our services, you confirm that you are at least 18 years of age or have permission from a parent or guardian.

12. Privacy Policy

Your use of this website is also governed by our Privacy Policy:

https://kaconsultgroup.com/privacy-policy

13. Intellectual Property

All content on this website, including:

Text

Branding

Graphics